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JoineryLine Pro Ltd Privacy Policy

(Last updated: 2026)

1. Introduction

JoineryLine Pro Ltd is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website or engaging our services, you acknowledge the practices described in this policy.

2. Who We Are

JoineryLine Pro Ltd is the Data Controller responsible for your personal data.

Registered office:
39 Nottingham Road, Derby, DE21 7NG
Email: info@joineryline.co.uk
Telephone: 07525637401

3. Personal Data We Collect

We may collect and process the following personal data:

  • Name
  • Job title
  • Company name
  • Email address
  • Telephone number
  • Site or postal address
  • Project details and specifications
  • Compliance documentation
  • Photographs taken for inspection or reporting purposes
  • Information submitted via our website enquiry form

We may also collect limited technical information such as IP address and website usage data for security purposes.

4. How We Use Your Personal Data

We use personal data to:

  • Respond to enquiries and provide quotations
  • Deliver fire door installation, repair, maintenance, and inspection services
  • Produce compliance reports and project documentation
  • Manage contractual obligations
  • Issue invoices and process payments
  • Maintain internal records
  • Comply with legal and regulatory obligations
5. Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Performance of a contract
  • Legitimate interests (operating and improving our services)
  • Legal obligation
  • Consent (where applicable)
6. Data Sharing

We do not sell or trade your personal data.

We may share personal data with:

  • IT and hosting providers
  • Professional advisers (accountants, insurers)
  • Payment service providers
  • Regulatory authorities where legally required

All third parties are required to handle personal data securely and in accordance with UK data protection law.

7. Data Retention

We retain personal data only for as long as necessary for:

  • Contractual purposes
  • Compliance documentation
  • Legal, regulatory, and insurance requirements

When no longer required, personal data is securely deleted or anonymised.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration. Access is restricted to authorised personnel only.

9. Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request erasure (where applicable)
  • Restrict or object to processing
  • Request data portability (where applicable)
  • Withdraw consent (where processing is based on consent)

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

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